Bachelors Degree or HND
2 to 5 years work experience
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Committed to ensuring the safety of employees and guests at all times
Uphold safe and efficient workplace policies and practices
Friendly and approachable with an outgoing personality
Cooperative, positive, and optimistic
Excellent customer service skills
Excellent Marketing skills
Basic numeracy skills
Able to prioritize work, handle pressure and take confident day-to-day decisions
Ability to maintain a professional appearance and behavior
Ability to communicate effectively in person, in writing, and over the telephone.

Qualifications

Bachelors Degree or HND
2 to 5 years work experience
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Committed to ensuring the safety of employees and guests at all times
Uphold safe and efficient workplace policies and practices
Friendly and approachable with an outgoing personality
Cooperative, positive, and optimistic
Excellent customer service skills
Excellent Marketing skills
Basic numeracy skills
Able to prioritize work, handle pressure and take confident day-to-day decisions
Ability to maintain a professional appearance and behavior
Ability to communicate effectively in person, in writing, and over the telephone.

Job Description

Reporting to management and performing administrative duties.
Answering telephone calls, as well as screening and forwarding calls.
Scheduling and confirming appointments, meetings, and events.
Welcoming and assisting visitors in a friendly and professional manner.
Handling basic inquiries and sorting mail.
Copying, scanning, and filing documents.
Monitoring office supplies and ordering replacements.
Keeping the reception area tidy and observing professional etiquette.
Performing other administrative tasks, if required.
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs.

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Front Desk - Administration Officer